GENERAL JOB SUMMARY

A Maintenance Technician I plays an integral part of the Detroit Land Bank Authority’s in-house maintenance team through direct field work  Employees in this classification directly support the management of the land bank’s inventory and property sales processes by completing property preservation activities including minor construction, landscaping, and debris disposal. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• The ability to work within a team environment to prepare DLBA homes and vacant lots for sale, including the participation of a fair division of tasks which may include but is not limited to:
  • Debris removal and relocation from DLBA owned vacant homes and lots
  • Board-up windows, doors, and other openings on DLBA owned structures, including the cutting of the proper materials (OSB) with appropriate saws to correctly fit the space to be covered, and securing the board-up materials with the appropriate tools (drill/driver, fasteners, hammer, nails)
  • Build temporary doors with the use of OSB and temporary hinges
  • Installation of hasp and padlock
  • Lawn maintenance, including the ability to use a push-style lawnmower, trimmers, and all other appropriate tools used for the removal of overgrowth
  • Tree trimming which may include the use of pole-trimmer and chain saw
  • The ability to report any obvious signs of diseased or dead trees   
  • Installation of roof tarps
  • Snow removal
  • Painting over graffiti
  • Build temporary stairs
  • Ability to properly use tools and ensure they and are maintained in good condition
  • Willingness and ability to report the completion and tracking of work, which may include before and after photos
  • Report use of materials to supervisor
  • Maintain safe workspace and the report of any violations to safety
  • Other duties as assigned by manager
  • Maintain proper timecard documentation
  • Work well in a team environment

QUALIFICATIONS (Knowledge, Skills, Abilities)

• High school diploma, or equivalent, preferred
• Possession of valid driver’s license, required
• Clean driving record, preferred
• Car Insurance required
• Minimum of 6 months experience in construction, property maintenance, or construction trade, or the completion of construction or trade-oriented education
• Ability of and willingness to report completed work in tracking systems
• Ability to safely operate light duty power tools, such as drills and saws
• Ability to safely operate gas powered lawn mowers and trimmers
• Ability to properly care for tools including cleaning, recharging batteries, and maintaining proper oil and fuel levels in lawn and garden equipment
• Ability to lift and carry a minimum of 60 lbs.
• Ability to operate snow removal equipment, such as a snow blower
• Strict adherence to all safety guidelines required by OSHA and the DLBA
• Ability to handle all DLBA owned equipment responsibly
• Ability and motivation to work well within a team
• Ability to follow direction

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit with lifting of materials 60 lbs. or more.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to do a great deal of local traveling to properties within the city of Detroit (10%); throughout the year.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL JOB SUMMARY 

A Maintenance Technician I plays an integral part of the Detroit Land Bank Authority’s in-house maintenance team through direct field work  Employees in this classification directly support the management of the land bank’s inventory and property sales processes by completing property preservation activities including minor construction, landscaping, and debris disposal. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• The ability to work within a team environment to prepare DLBA homes and vacant lots for sale, including the participation of a fair division of tasks which may include but is not limited to:
  • Debris removal and relocation from DLBA owned vacant homes and lots
  • Board-up windows, doors, and other openings on DLBA owned structures, including the cutting of the proper materials (OSB) with appropriate saws to correctly fit the space to be covered, and securing the board-up materials with the appropriate tools (drill/driver, fasteners, hammer, nails)
  • Build temporary doors with the use of OSB and temporary hinges
  • Installation of hasp and padlock
  • Lawn maintenance, including the ability to use a push-style lawnmower, trimmers, and all other appropriate tools used for the removal of overgrowth
  • Tree trimming which may include the use of pole-trimmer and chain saw
  • The ability to report any obvious signs of diseased or dead trees   
  • Installation of roof tarps
  • Snow removal
  • Painting over graffiti
  • Build temporary stairs
  • Ability to properly use tools and ensure they and are maintained in good condition
  • Willingness and ability to report the completion and tracking of work, which may include before and after photos
  • Report use of materials to supervisor
  • Maintain safe workspace and the report of any violations to safety
  • Other duties as assigned by manager

• Maintain proper timecard documentation
• Work well in a team environment

QUALIFICATIONS (Knowledge, Skills, Abilities)

• High school diploma, or equivalent, preferred
• Possession of valid driver’s license, required
• Clean driving record, preferred
• Car Insurance required
• Minimum of 6 months experience in construction, property maintenance, or construction trade, or the completion of construction or trade-oriented education
• Ability of and willingness to report completed work in tracking systems
• Ability to safely operate light duty power tools, such as drills and saws
• Ability to safely operate gas powered lawn mowers and trimmers
• Ability to properly care for tools including cleaning, recharging batteries, and maintaining proper oil and fuel levels in lawn and garden equipment
• Ability to lift and carry a minimum of 60 lbs.
• Ability to operate snow removal equipment, such as a snow blower
• Strict adherence to all safety guidelines required by OSHA and the DLBA
• Ability to handle all DLBA owned equipment responsibly
• Ability and motivation to work well within a team
• Ability to follow direction

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit with lifting of materials 60 lbs. or more.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to do a great deal of local traveling to properties within the city of Detroit (10%); throughout the year.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL JOB SUMMARY:

The PC Support Technician will support and maintain in-house computer systems, desktops, and peripherals. Duties include installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The PC Support Technician will also troubleshoot problem areas in a timely and accurate fashion remotely and provide end-user training and assistance where required.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist in preparing, maintaining, and upholding procedures for logging, reporting and statistically monitoring PC performance
• Accurately document instances of hardware failure, repair, installation, and removal
• Assist in developing long term strategies and capacity planning for meeting future computer hardware needs
• Support development and implementation of new computer projects and new hardware installations
• Oversee the daily performance of computer systems; run diagnostic programs to resolve problems
• Set up equipment for employee use, perform or ensure proper installation of cable, operating systems, and appropriate software
• Develop training materials and procedures and train users in the proper use of hardware and software
• Answer users’ inquiries regarding computer software and hardware to resolve problems via Salesforce
• Maintain historical records by documenting system changes and revisions
• Maintain confidence and protect operations by keeping the information confidential
• Proven ability to deescalate concerns and provide solutions to employees
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Install, modify, and repair computer hardware and software
• Install, configure, and support remote installations
• Follow up with users to ensure resolution
• Perform additional duties as directed by the Operations Manager

QUALIFICATIONS (Knowledge, Experience, Skills, and Abilities)

• Bachelor’s Degree in Computer  or Information Science (or related field) (preferred) or
• MCSE or MCSA in place of degree or
• Associates Degree in Computer or Information Science (or related field) with 2 years of technical support experience
• Remote Support experience
• Windows 10 professional
• Office 365 experience
• Experience working in a team-oriented, collaborative environment
• Knowledge of basic computer hardware and software
• Working knowledge of a range of diagnostic utilities
• Must know how to diagnose technical problems and develop solutions
• Ability to absorb and retain information quickly
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Proven analytical and problem-solving abilities
• Keen attention to detail
• Highly self-motivated and directed
• Good understanding of the organization's goals and objectives
• Exceptional written and oral communication skills
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills
• Strong documentation skills
• Experience with VOIP phone system administration

Other Duties

The PC Technician will work remotely as well as onsite. The PC Support Technician must have a valid State of Michigan Driver’s License.

GENERAL JOB SUMMARY

Employees in this job interacts, face-to-face, via telephone, and e-mail with clients; providing them with information to address inquiries and/or resolve complaints regarding Detroit Land Bank Authority programs and services. The employee works in a developing capacity with increased responsibility for performing a range of assignments under the supervision of the ISR III & CSM.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve clients via telephone, email or face-to-face interaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
• Answer inquiries by clarifying client needs; researching, locating, and providing answers to inquiries, fulfilling requests; maintaining database to record all client activities
• Resolve problems by clarifying issues with other departments, escalating unresolved problems to ISR III or CSM
• Instruct clients on usage of Kiosk
• Communicate regularly with manager regarding job issues and concerns
• Perform other related duties as assigned
• Must possess exceptional interpersonal skills and be able to handle sensitive and confidential situations and documentation
• Ability to de-escalate interactions with clients and maintain a peaceful work environment
• Follow communication procedures, guidelines and policies
  • Answer inquiries by clarifying client needs; researching, locating, and providing answers to inquiries, fulfilling requests; maintaining database to record activities
  • Resolve problems by clarifying issues; escalating unresolved problems
  • Analyze client inquiries; direct callers and visitors to appropriate departments, as necessary
  • Instruct clients on the usage of the Kiosks
  • Reply to and track all inquiries from Kiosks
  • Communicate regularly with manager regarding job issues and concerns
  • Perform other related duties as assigned

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• High School Diploma or GED equivalent
• One year of customer service experience
• Bi-lingual – Fluent Spanish required 
• Proficient knowledge of Microsoft Office Suite (Word, Excel, Outlook)
• Basic math skills
• Ability to type and operate standard office equipment
• Knowledge of customer service practices and principles
• Meticulous and thorough with a strong attention to detail
• Good time management skills and ability to multi-task
• Good telephone and listening skills
• Good oral and written communication skills
• Good problem-solving skills
• Good data entry and proofreading skills
• Must be highly flexible and have the skill to work in a fast-paced, dynamic environment where priorities, demands and timelines can shift
• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook)
• Must pass a background check

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to sit, walk, stand; use hands to finger, reach with hands and arms; and talk or hear.  The employee is occasionally required to stoop.

WORK ENVIRONMENT: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

GENERAL JOB SUMMARY

Employees in this job interacts, face-to-face, via telephone, and e-mail with clients; providing them with information to address inquiries and/or resolve complaints regarding Detroit Land Bank Authority programs and services. The employee works in a developing capacity with increased responsibility for performing a range of assignments under the supervision of the ISR III & CSM.

 ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve clients via telephone, email or face-to-face interaction. Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
• Answer inquiries by clarifying client needs; researching, locating, and providing answers to inquiries, fulfilling requests; maintaining database to record all client activities
• Resolve problems by clarifying issues with other departments, escalating unresolved problems to ISR III or CSM
• Instruct clients on usage of Kiosk
• Communicate regularly with manager regarding job issues and concerns
• Perform other related duties as assigned
• Must possess exceptional interpersonal skills and be able to handle sensitive and confidential situations and documentation
• Ability to de-escalate interactions with clients and maintain a peaceful work environment
• Follow communication procedures, guidelines, and policies
  • Answer inquiries by clarifying client needs; researching, locating, and providing answers to inquiries, fulfilling requests; maintaining database to record activities
  • Resolve problems by clarifying issues, escalating unresolved problems
  • Analyze client inquiries, direct callers and visitors to appropriate departments, as necessary
  • Instruct clients on the usage of the Kiosks
  • Reply to and track all inquiries from Kiosks
  • Communicate regularly with manager regarding job issues and concerns
  • Perform other related duties as assigned

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• High School Diploma or GED equivalent
• One year of customer service experience
• Bi-lingual – Fluent Spanish required
• Proficient knowledge of Microsoft Office Suite (Word, Excel, Outlook)
• Basic math skills
• Ability to type and operate standard office equipment
• Knowledge of customer service practices and principles
• Meticulous and thorough with a strong attention to detail
• Good time management skills and ability to multi-task
• Good telephone and listening skills
• Good oral and written communication skills
• Good problem-solving skills
• Good data entry and proofreading skills
• Must be highly flexible and have the skill to work in a fast-paced, dynamic environment where priorities, demands and timelines can shift
• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook)
• Must pass a background check

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to sit, walk, stand; use hands to finger, reach with hands and arms; and talk or hear.  The employee is occasionally required to stoop.

WORK ENVIRONMENT: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

GENERAL JOB SUMMARY

Employees in this job complete or oversee in a variety of professional assignments involving the design, maintenance, and implementation of accounting systems; the systematic classification and assessment of accounting data; and the preparation of related managerial and financial reports. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee the work of Accountant I and Accounting Assistant staff
• Own the A/R process from Order to Cash
• Own the A/P process from Approved Contract to Pay
• Manage daily billing/invoicing
• Prepare and make deposits at bank
• Record deposits into accounting system
• Complete month-end closing
• Reconcile various general ledger accounts
• Work with auditor compliance for financial reporting requirements.
• Recommend changes in accounting systems and procedures.
• Prepare financial statements
• Assist with training staff
• Assist with preparation for the audit process
• Assist with implementing and maintaining internal financial controls and procedures
• Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
• Compile and coordinate compliance records.  Interact with the various program managers to ensure that the files are complete and accurate.
• Maintain accounts payable files.  Ensure all payments are approved and filed properly.
• Maintain journal voucher records.  Ensure that all journal vouchers have supporting documentation.
• Maintain real estate closing records.  Ensure that Accounting receives the proper documentation from the Closing Attorney.
• Update timesheet schedule.  Ensure that timesheets are properly classified.  Submit timesheets to funder as needed.
• Ad-hoc reporting for management.
• Auction Analysis – update costs associated with real estate closing by property address.
• Perform special accounting assignments and other related duties as assigned by Controller or CFO

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in accounting or related field
• 3 to 5 years accounting related experience, including working in a lead and/or trainer capacity
• Thorough understanding of sub-ledger to general ledger relationship
• Ability and desire to translate complex financial concepts to individuals at all levels including finance and non-finance managers.
• Ability to communicate well with all levels of the organization
• Ability to read, analyze, and interpret governmental regulations.
• Knowledge of HUD federal funding rules and regulations
• Reliable, dependable, courteous
• Must be able to keep all accounting information confidential
• Solid understanding of generally accepted accounting principles (GAAP) particularly in the governmental sector.
• Strong reconciliation and problem-solving skills, research and resolution skills, data analysis and multi-tasking skills; detail-oriented
• Thorough knowledge of applicable accounts payable & receivable/general ledger systems and procedures, financial chart of accounts and corporate procedures
• Ability to communicate effectively verbally and in writing
• Ability to interact with employees and vendors in a professional manner
• Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness
• Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication and division quickly and accurately
• Must be well-organized and a self-starter
• Good understanding of non-profit audit requirements and preparation.
• QuickBooks and Financial Force experience highly desirable
• Proficiency in Microsoft Excel and Word
• Must be a team player, willing to assist and/or train co-workers

• Excellent verbal and written communication skills

• Ability to multi-task and prioritize essential while working as part of the team or independently
• Must have strong work ethic

GENERAL JOB SUMMARY

The Property Rehab Compliance Representative (PRCR) is responsible for enforcing sales and court ordered agreements (for renovation or demolition) signed by individuals and organizations purchasing property from the Detroit Land Bank Authority (DLBA). PRCRs provide support during the rehabilitation timeframe for applicable programs. These programs include but are not limited to homes purchased through the Auction, Own-It-Now and Community Partners programs. It also includes homes the DLBA has initiated legal action against through its Nuisance Abatement Program (NAP). PRCRs monitor, advise and coach property owners (POs) from closing through completion, and track progress via the DLBA’s Salesforce database.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Monitor property owners to ensure they are making progress on their renovation
• Draft and send warning and extension letters to owners
• Review updates (photos, documents, permits, etc.) received from POs
• Track statuses of properties utilizing a customized Salesforce report
• Make regular contact with POs by phone, email and office visits
• Maintain no more than 35% non-compliant properties
• Order investigator photos, and conduct site visits as needed and appropriate
• Collaborate regularly with NAP attorneys to discuss how to move properties forward
• Collaborate regularly with Compliance Managers on problematic and difficult properties
• Recommend properties for court action and potential reconveyance
• Recommend properties for closing (Compliance Achieved)
• Advise POs of City’s permitting and inspection process via BSEED and the DHDC
• Refer POs to financial programs, discounted products, contractor lists, & other resources
• Inform POs about resources and proper remediation for hazardous materials at property
• Be responsive to internal and external inquiries about properties
• Complete special projects as assigned
• Assist with any other duties necessary or assigned

 QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• High School Diploma or equivalent education level
• Organizational skills and attention to detail
• Ability to work effectively with diverse populations
• Strong Interpersonal and verbal communication skills
• Ability to work effectively both independently and as part of a team
• Ability to learn databases, reporting features, and other technological tools
• Proficient in use of Microsoft Office Suite (Word, Excel PowerPoint, Outlook)
• Reliable transportation

DESIRED SKILLS

• Ability to speak Spanish and/or Arabic
• Ability to type over 50 words per minute
• At least one (1) years’ experience in residential building inspection, project management, construction, architecture, real estate planning, real estate law or related field
  • Familiarity with State and local Residential Building Codes, a plus
  • Certification as a State of Michigan Lead Abatement Supervisor, Lead Inspector and/or Lead Risk Assessor
  • Accreditation as a State of Michigan Asbestos Inspector and/or Supervisor
  • LEED certification and/or familiarity with Green-Star, Home Performance with Energy-Star and/or other similar residential green building standards a plus
  • Detroit residency preferred

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to move and file paperwork, at times stacks of it. Must have ability to travel to and from various locations throughout the City of Detroit utilizing personal vehicle. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL JOB SUMMARY

The Title Examiner is responsible for performing a variety of activities, including examining titles and pertinent records to determine legal interest holders of a particular property.  This includes locating records about taxes, liens and judgments, bankruptcy, mortgages, and foreclosure proceedings. Additionally, the Title Examiner would be responsible for researching appropriate service addresses for identified legal interest holders of real property.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage caseload of properties to examine title as directed
• Identify legal interest holders for specified properties from title examination
• Determine if title issue exists preventing filing of civil litigation against a property
• Input researched data into Salesforce database as directed
• File litigation documents with Third Judicial Circuit Court via M-file
• Record relevant title documents with Wayne County Register of Deeds
• Perform additional duties as directed by managing attorneys, and Lead Paralegal
• Ability to keep a high level of discretion with sensitive information
• Working independently on title research caseload while maintaining a high level of productivity

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• High school diploma required.  College degree preferred
• At least two (2) years’ experience in or with a title insurance company, mortgage company, real estate, real estate law firm or other real estate services company in title review/examination capacity
• Knowledge of legal principles and practices, legal research techniques, and real property terminology
• Strong ability to manage a high-volume caseload
• Excellent verbal, written communication, and interpersonal skills
• Detail oriented with excellent organizational and time management skills 
• Excellent critical thinking skills
• Ability to prepare clear and concise reports and correspondence
• Ability to work well in a fast-paced and demanding environment
• Proficient in MS Office Suite of products (Word, Excel, PowerPoint, Access, Outlook). Experience with Salesforce, preferred.
• Must be a mission-driven individual with high personal integrity and a strong sense of public service to the residents of the City of Detroit
• Strong sense of public service
• Detroit residency, preferred

Additional Knowledge, Skills, Abilities

• Knowledge of real property related subjects and databases, including register of deeds, TLO, LexisNexis, Probate Court records, etc.
• Prior experience in a legal or governmental office

The Human Resources Admin will handle a variety of personnel related administrative duties.  They will also act as liaison between the HR team and employees, ensuring smooth communication and prompt resolution of all inquiries, support the daily HR activities, assist in coordinating HR policies, processes and relevant documents, and analyze and prepare data for reporting needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide clerical and administrative support to Human Resources team
• Assist with day-to-day operations of the HR function and duties
• Assist with the hiring process, including preparing new recruitment and employee files, posting job openings (internal and website), gathering information on new applicants, scheduling candidates for interviews, and notifying candidates of application/employment status
• Maintain employee information by entering and updating employment and status-change data into database
• Maintain current HR files and databases, including benefit accruals (sick and CTO).
• Track and update employee leaves of absence
• Participate in recruitment efforts
• Assist in payroll preparation by providing relevant data (absences, leaves, etc.)
• Initial point person for employee questions
• Maintain personnel records to ensure timely performance evaluations and renewal of licensures are completed
• Respond to reference checks and employment verifications
• Coordinate logistics for HR related events (i.e., new hire orientations and training)
• Compile and analyze data for special projects and reports
• Maintain employee confidence and protect operations by keeping human resource information confidential

• Assist employees and leadership with basic interpretation of HR policies and procedures
• Assist with new employee orientation
• Work with new hires to collect necessary paperwork 

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Associate degree in Human Resources, Business Administration or related field or at least three (5) years of human resources experience in lieu of degree
• At least one year of office clerical/administrative experience
• Data analysis, a plus
• Basic knowledge of labor laws
• Basic knowledge of human resources functions
• Basic knowledge of office procedures
• Strong interpersonal/customer service skills
• Proficient use of Micro-Soft Office Suite (Word, Excel, PowerPoint, Outlook)

• Must be able to communicate clearly, both written and verbally, as to communicate with all levels of employees, and members of the HR team,
• Must be able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information
• Must be able to prioritize and plan work activities as to use time efficiently
• Must be detail oriented, organized, accurate, thorough, and able to monitor work for quality

PHYSICAL DEMANDS

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions.  Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring hand movement and fine coordination including use of a computer keyboard; to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms; to verbally communicate to exchange information; and to see in the normal visual range with or without corrective lenses.

WORK ENVIRONMENT: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

GENERAL SUMMARY

Employees in this job complete or oversee in a variety of professional assignments involving the design, maintenance, and implementation of accounting systems; the systematic classification and assessment of accounting data; and the preparation of related managerial and financial reports.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee the work of Accountant II, Accountant I and or Accounting Assistant staff
• Oversee an entire process (i.e., Month end, Reconciliation, Management Reporting, Treasury Duties, Budgeting, External Reporting)
• Be the point person for Lead on a process
• Lead process improvement efforts
• Support day-to-day departmental functions
• Complete month-end closing
• Reconcile various general ledger accounts
• Work with auditor compliance for financial reporting requirements.
• Recommend changes in accounting systems and procedures.
• Prepare financial statements
• Assist with training staff
• Assist with preparation for the audit process
• Assist with implementing and maintaining internal financial controls and procedures
• Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
• Good understanding of non-profit audit requirements and preparation.
• QuickBooks and Financial Force experience highly desirable
• Proficiency in Microsoft Excel and Word
• Must be a team player, willing to assist and/or train co-workers
• Perform special accounting assignments and other related duties as assigned by Controller and/or Chief Financial Officer

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in accounting or related field
• 3 to 5 years in inventory accounting or related accounting experience
• Ability and desire to translate complex financial concepts to individuals at all levels including finance and non-finance managers.
• Ability to communicate well with all levels of the organization
• Ability to read, analyze, and interpret governmental regulations.
• Knowledge of HUD federal funding rules and regulations

Accountant III                                                                                                                                                                                     Page 2

• Reliable, dependable, courteous
• Must be able to keep all accounting information confidential
• Solid understanding of generally accepted accounting principles (GAAP) particularly in the governmental sector.
• Strong reconciliation and problem-solving skills, research and resolution skills, data analysis and multi-tasking skills; detail-oriented
• Thorough knowledge of applicable accounts payable & receivable/general ledger systems and procedures, financial chart of accounts and corporate procedures
• Ability to communicate effectively verbally and in writing
• Ability to interact with employees and vendors in a professional manner
• Certified Public Accountant certification (CPA), preferred for Accountant III position

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to move and file paperwork, at times stacks of it.  The employee must occasionally lift and/or move up to 10 pounds. The employee must also be able to occasionally drive and walk to events and appointments throughout Downtown Detroit and the Detroit Metro area.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL JOB SUMMARY

The Building Inspector will complete skilled/specialized inspections of residential structures owned by the Detroit Land Bank Authority (DLBA); create a property scope of work report all properties inspected and facilitate in using the information for property condition reports (PCR) as directed by departmental leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct pre-sale inspections of DLBA residential properties for the purpose of completing a detailed property scope of work.
• Components to be inspected as part of the property scope include, but are not limited to foundation, floor, walls, joists, stairs, roof, lintels, doors, windows, masonry, plumbing, eavestroughs, electrical system, HVAC system, and garages to the extent available and possible for accurate completion the property scope of work.
• Complete inspection reports in a timely manner, in the required format, and/or any other functions to facilitate the upload of Property Condition Reports (PCR) to DLBA Property Listings.
• Take photographs of properties to document deficiencies and structure condition.  Upload these photos into the organization photo management platform.
• Accurately advise on the extent of needed repairs.
• Accurately advise on required city permits.
• Inspect DLBA owned structures upon request from departmental leadership for reasons including but not limited to change in property condition.
• Participate in sale events when requested.
• Conduct reviews of DLBA properties for other purposes, including the assessment of maintenance services required, the confirmation of work completed, and other reasons.
• Other duties as assigned.

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• High School diploma or GED
• At least five (5) years of experience in inspection or the construction trades, or any equivalent combination of education and experience
• Working knowledge of the City’s residential building, mechanical, plumbing, and electrical Codes
• Working knowledge of City policies, procedures, codes, and ordinances, health and safety code, construction scheduling, practices, and methods, architectural design, and construction methods
• Working knowledge of current construction methods, materials, tools and equipment
• Ability to practice appropriate safety precautions and procedures.
• Ability to read and interpret construction plans and specifications.
• Ability to detect hazards and violations and recommend corrective measures during field inspection work.
• Ability to enforce regulations with firmness, consistency, tact and courtesy in field inspection work.
• Ability to communicate effectively verbally and in writing; to remain calm, objective, and impartial under stressful conditions; and to manage situations requiring diplomacy, fairness, firmness, and sound judgment.
• Ability to establish and maintain effective working relationships with employees, other departments, contractors, and the general public.
• Excellent organizational skills with the ability to prioritize work and exercise independent judgment, wisdom, common sense, and initiative.
• Ability to thoroughly carry out verbal and written instructions; use initiative, discretion, and good judgment within established procedures, guidelines, and rules.
• Ability to define problems; establish facts and draw valid conclusions.
• Proficient use of a personal computer and various software applications (including Microsoft Office Suite—Word, Excel, PowerPoint, Outlook)
• Comfortable working in all of Detroit’s neighborhoods
• Strong commitment to the mission of the Detroit Land Bank Authority

Special Requirements:

• Must have reliable transportation for driving within the City of Detroit on all workdays.
• Must have a valid Michigan Driver License.

Optional Skills:

• Ability to speak Spanish and/or Arabic
• State of Michigan Builder’s License
• State of Michigan Certification as a Commercial or Residential Building Inspector
• Certification as a State of Michigan Lead Abatement Supervisor, Lead Inspector and/or Lead Risk Assessor
• Accreditation as a State of Michigan Asbestos Inspector and/or Supervisor
• LEED certification and/or familiarity with Green-Star, Home Performance with Energy-Star and/or other similar residential green building standards

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed mostly in field settings. Considerable outdoor work is required in the inspection of residential structures.
• Hand-eye coordination is necessary to operate testing instruments, tools, computers and various pieces of office equipment.
• While performing the duties of this job, the employee is regularly required to stand; sit; walk; talk or hear; use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee regularly works in outside weather conditions.
• The employee occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, or airborne particles.
• The noise level in the work environment is usually quiet in the office, and moderate to loud in the field.

6 MONTH CONTRACT

GENERAL JOB SUMMARY

The Research Fellow is responsible for completing interdisciplinary data analysis projects to improve understanding of the local housing market. Through the development of data evaluation methodologies, data interpretation, policy analysis, and the production of reports, maps, and graphs, the fellow will evaluate program impacts, assist with organization strategies, and support the organization’s data analysis activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide analytical support for programs within the department
• Extract, load, model, and reconcile large amounts of data across multiple system platforms and sources
• Develop reports, including data visualizations, maps, graphs, and written narratives
• Review, interpret, summarize, and critique academic and professional planning literature
• Assess, critique, and review housing strategies and planning efforts used in other geographies and develop reports on their applicability to Detroit
• Review data to determine operational impacts and needed actions
• Model data, create process flowcharts, provide reports and analyses for critical projects Identify and define data requirements
• Determine data needed to be collected and the appropriate data resources
• Develop data collection and evaluation methodologies
• Ensure the integrity, confidentiality and security (data protected and backed up) of all datasets
• Comply with all state, federal, and company guidelines, rules and regulations
• Complete ad-hoc tasks as requested Perform other related duties as directed
• Other duties as assigned

EDUCATION / EXPERIENCE

• Bachelor Science/Arts or currently pursuing an advanced degree in Computer Science, Geography, Statistics, Urban Planning or another technical major, or equivalent demonstrated analytical and technical ability.
• Demonstrated professional or academic experience creating, cleaning, testing, and optimizing data tables
• Professional or academic experience with Geographic Information Systems preferred
• Demonstrated professional or academic experience working on research initiatives or projects (independently and/or with a team).

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Ability to manage multiple projects simultaneously with high degree of accuracy and attention to detail
• Ability to work independently and collaboratively to accomplish responsibilities, goals and projects
• Must have strong organizational, analytical, diagnostic, and problem-solving skills
• Ability to communicate clearly
• Ability to operate standard office equipment (e.g. a personal computer, wireless equipment, copier and fax)
• Proven track record of working in a highly dynamic and fast-paced environment
• Proficiency with the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), Adobe version 10 or greater
• Mission driven with a strong interest in Detroit communities or housing policy
• Enjoys team collaboration
• Committed to continuous learning and enjoys opportunities to expand skillsets independently and through project collaboration

6 MONTH CONTRACT 

GENERAL JOB SUMMARY

The Land Reuse Graduate Fellow is responsible for supporting the assessment and pipeline preparation of vacant land owned by the Detroit Land Bank Authority (DLBA) for sale and re-use. This includes performing a variety of analytic and programmatic functions related to new Land Reuse Programs. The Project Liaison will be charged with reviewing property data, triaging property purchase inquiries and determining additional information needed to ensure properties move smoothly toward disposition. The Project Liaison will perform a variety of administrative support assignments related to departmental projects and activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Evaluate DLBA-owned vacant lots for disposition programs, taking into account a range of factors, along with guidance from the Manager, in making determinations.
• Identify vacant land sale priorities and vet property data for sale through one of the DLBA’s vacant land sale programs.
• Review property inquiry data received and respond to inquiries for DLBA-owned vacant lots.
• Triage inquiries and pipeline issues in need of immediate attention, working with the Manager and other team members for their resolution.
• Determine additional data needed to make assessments.
• Track and prepare regular reports pertaining to property inquiries and program pipelines.
• Provide support for broader department efforts to monitor and act upon changes in property status, condition and/or resident input.
• Coordinate with stakeholders on the launch of new Vacant Land Reuse Initiatives such as Commercial Side Lot Sales and Neighborhood Improvement Fund grantees.
• Coordinate with a range of DLBA and City departments and teams as directed to ensure the movement of properties through DLBA pipelines.
• Triage resident requests related to the status of DLBA-owned vacant land.
• Assist with vacant lot sale pipeline activities as needed and in close coordination with Project Managers and Manager.
• Assist in creating online property listings for DLBA sales.
• Assist the Manager with special projects as needed.
• Perform other related duties as assigned by the Manager.

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in urban planning, political science, history, community development, real estate, Geography, Statistics, or a related field.
• Familiarity with construction methods and building codes, a plus.
• Strong ability to multi-task, prioritize multiple projects simultaneously and work under tight deadlines.
• Detail oriented with excellent organizational and time management skills and the ability to work under tight deadlines.
• Strong verbal and written communication and presentation skills, with a sound grasp of English grammar and composition.
• Ability to understand and carry out the terms and conditions of contractual agreements.
• Ability to maintain records and prepare reports and correspondence related to the work.
• Proficient in MS Office Suite of products (Word, Excel, PowerPoint, Access, Outlook). Experience with Salesforce, preferred.
• Possession of valid Michigan driver’s license.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit with occasional lifting of materials up to 25 lbs.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to do a great deal of local traveling to properties within the city of Detroit (10%); throughout the year.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL JOB SUMMARY

The Occupied Project Liaison II is responsible for supporting the occupied inventory operations of the Detroit Land Bank Authority (DLBA). Employees in this role assist with maintenance contractor & building inspector communication, client inquiry response, updating organization records, and other administrative support assignments related to departmental projects and activities.  Additionally, employees in this role will oversee communication with utility companies – including DTE Energy and the Detroit Water and Sewerage Department – and manage corresponding data flows.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage property inspections with DLBA vendors to assess occupancy and property condition.
• Coordinate with other DLBA departments to assist in determining best route for occupied and potentially occupied properties.
• Coordinate with other DLBA departments to assist in responding to occupancy inquiries.
• Monitor utility connection and water leak inquiries regularly; taking proper action for resolution.
• Coordinate with utility companies (DWSD, DTE) to respond to DLBA property needs including scheduling utility starts, requesting water shut-offs, and addressing dangerous electrical connections.
• Assist in managing departmental data (bulk data entry, reporting), including Salesforce, work orders, and invoice tracking.
• Assist with the review of property inspections to assess property condition and proper pipeline assignment.
  • Support the broader property sale process, through work including ordering property inspections, vetting inspection results, requesting title searches, generating final sale batches, online listing creation, and carrying out additional checks as needed and directed.
  • Assist with projects pertaining to the DLBA’s property inventory.
  • Check and/or compare documents, forms, applications, or other materials for accuracy, completeness, grammar, and format.
  • Establish and revise work methods, forms, formats, and standards to improve operating efficiency, including documenting team processes.
  • Assist the with special projects as needed.
  • Perform additional duties as directed by Manager.

.

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in business administration, public policy, urban planning, urban studies, political science, history, economics, community development, real estate, or a related field, preferred.
• Strong ability to multi-task, prioritize multiple projects simultaneously and work under tight deadlines.
• Detail oriented with excellent organizational and time management skills and the ability to work under tight deadlines.
• Strong verbal and written communication and presentation skills, with a sound grasp of English grammar and composition.
• Ability to understand and carry out the terms and conditions of contractual agreements.
• Ability to maintain records and prepare reports and correspondence related to the work.
• Proficient in MS Office Suite of products (Word, Excel, PowerPoint, Access, Outlook). Experience with Salesforce, preferred.
• Knowledge of Detroit strongly preferred.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit with occasional lifting of materials up to 25 lbs.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to do a great deal of local traveling to properties within the city of Detroit (10%); throughout the year.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL SUMMARY:

 The Project Manager will manage and facilitate the disposition of property by the Detroit Land Bank Authority (DLBA) for real estate development projects, including: (1) projects consisting of small- and large-scale rehab or new construction for residential, mixed-use, commercial, or industrial/manufacturing uses; (2) land sales and transfer for urban agriculture, beautification, storm water management or green space; (3) large-scale sales of residential structures and vacant land pursuant to neighborhood redevelopment initiatives; and (4) marketed properties. 

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage real estate development projects, from application intake and review, to transaction processing, to compliance monitoring
• Assess and determine the market and financial feasibility of new real estate opportunities and prospective purchasers by review of development budgets, pro formas, and other financial indicators
• Strong understanding of tax increment financing, tax abatements, incentives, grants, and other funding sources and their interplay with the eligible tax reverted property specific tax
• Assist in identifying land assembly opportunities for development
• Review of project and architectural plans
• Prepare for and present organizational objectives and projects at community meetings
• Interface with applicants and stakeholders on a consistent basis to advance application processing and project management
  • Provide technical, financial and development assistance to the DLBA
  • Coordinate and execute closings on real estate transactions and other special projects
  • Enter, track and report components of approval processes and real estate transactions into Salesforce database and maintain accuracy
  • Monitor construction and/or implementation progress to ensure compliance consistent with terms of agreements
  • Maintain coordination with City Economic Development Offices (Office of Jobs and Economic Growth, Planning & Development Department, Housing and Revitalization Department, and Detroit Economic Growth Corporation) and work collaboratively with Department of Neighborhoods
  • Ensure compliance with DLBA economic development procedures and guidelines; ensure that economic development goals and objectives are achieved
  • Develop strategies to increase the disposition of DLBA owned properties and identify real estate development opportunities
  • Perform other duties as assigned by Director and Manager

QUALIFICATIONS: (knowledge, experience, skills, abilities)

• Advanced degree in public administration, urban planning, community development, business administration, finance, or relevant field
• At least five (5) years of experience in economic development, real estate, project management, tax incentives, planning, public administration or other related professions. An equivalent combination of education and experience may substitute for the minimum qualifications on a year for year basis
• In depth knowledge of Detroit communities and respect for diverse cultures/lifestyles
• Experience with development-related services, from project conception through construction
• Knowledge of permitting processes and site plan approval processes
• Knowledge of development financing, construction budgets and schedules
• Experience with real estate valuation, prospecting and marketing residential and commercial properties
• Ability to work cooperatively and effectively with outside organizations and stakeholders
• Ability to work independently following guidelines, organize time effectively and set work priorities
• Ability to work well in a fast paced and demanding environment
• Must be able to work well under pressure and meet deadlines
• Strong written and verbal communication, negotiation, and presentation skills
• Understanding of real estate principles
• Detail oriented and organized work habits
• Ability to act and operate independently
• Excellent time management skills, ability to multitask, and attention to detail is required
• High level of customer service orientation
• Skilled in tracking information and providing reports on results
• Highly proficient with the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Must possess a dependable vehicle and a current and valid license to drive in the state of Michigan

PHYSICAL DEMANDS

While performing the duties of this job, the candidate must be able to move up to 30 pounds floor to waist, and pushing/pulling up to 30 pounds a distance of up to 100 feet.  Must have ability to travel to and from various locations throughout the City of Detroit utilizing personal vehicle. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL JOB SUMMARY

 The Detroit Land Bank Authority (DLBA) is a public authority responsible for turning Detroit’s vacant, abandoned, and foreclosed property back to productive use.  Currently the DLBA manages an inventory of approximately 80,000 properties through various programs including Auction and Side Lot sales, community partnerships, and demolition, and has robust legal and financial management functions in place to support those efforts. The DLBA thrives on a culture of openness, trust, and integrity.  Ethical behavior is a staple of any successful organization, a team effort that involves the participation and support of every employee and everyone that interacts with us.  Our goal is to conduct business fairly, impartially, in an ethical manner and in complete compliance with the law. We promote a trustworthy and honest culture, and we will reinforce the vision of that standard throughout the organization.

The Detroit Land Bank Authority is seeking a Constituent Experience Liaison. This individual will report to the Assistant Director of Public Relations & Strategic Initiatives to support the DLBA’s mission, property disposition strategy, and commitment to serving Detroit’s citizens.

ESSENTIAL DUTIES

The Constituent Experience Liaison will be solutions-driven and collaborate efficiently across departments. This role requires the ability to communicate effectively with a wide variety of clients ranging from members of the public to DLBA and City leadership. You must possess strong judgement, critical thinking skills, and be able to work well under deadline.

The Constituent Experience Liaison will serve as a key point on the escalation pathway, supporting escalated client issues to resolution. The person in this role will also be empowered to build and implement a quality management system through internal analysis, incident reports, and corrective action recommendations.

RESPONSIBILITES

• Liaise with the public, clients, community stakeholders, DLBA and City staff/leadership
• Create and maintain a quality management system designed to monitor constituent experience and identify common or recurring roadblocks
• Maintain documentation of escalated inquiries, incident reports, and corrective actions
• Plan, conduct, track, and coordinate internal reviews related to constituent experience across departments
• Manage timely response and closure of escalated inquiries
• Assist with necessary communications for the improvement and awareness of constituent experience quality issues across all departments
• Provide input to department policy and organizational strategy
• Attend interagency and public meetings as directed

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in related field
• At least five years’ experience in a related role or field
• Ability to work under tight time pressures, prioritize workflow, problem solve and react quickly to changing business needs and demands, all in a fast-paced and high growth business environment
• Outstanding verbal and written skills, as well as public speaking ability
• Ability to respond effectively to constituent inquiries or complaints both in writing and orally
• Demonstrated ability to collaborate effectively with a wide variety of clients and senior leadership
• Ability to interpret complex concepts covering the wide variety of programming performed by the DLBA
• Outstanding organizational abilities
• Proficient in Microsoft Office
• Must be a mission-driven individual with a sense of public service to the residents of the City of Detroit.
• The highest level of moral character, honesty, and integrity

Desirable Qualifications:

• Detroit resident or a Detroit background with a deep knowledge of community needs
• Familiar with Detroit government and communities
• Experience in government, public policy, non-profit, or customer service program design, management systems, fund development and community change strategies
• Working knowledge of Salesforce or similar data management system
• Ability to work productively both in-office and remote (equipment will be provided)
• Six Sigma Green Belt certification or similar

GENERAL JOB SUMMARY

 The Detroit Land Bank Authority (DLBA) is a public authority responsible for turning Detroit’s vacant, abandoned, and foreclosed property back to productive use.  Currently the DLBA manages an inventory of approximately 80,000 properties through various programs including Auction and Side Lot sales, community partnerships, and demolition, and has robust legal and financial management functions in place to support those efforts. The DLBA thrives on a culture of openness, trust, and integrity.  Ethical behavior is a staple of any successful organization, a team effort that involves the participation and support of every employee and everyone that interacts with us.  Our goal is to conduct business fairly, impartially, in an ethical manner and in complete compliance with the law. We promote a trustworthy and honest culture, and we will reinforce the vision of that standard throughout the organization.

The Detroit Land Bank Authority is seeking a Communications & Public Relations Manager This individual will report to the Assistant Director of Public Relations & Strategic Initiatives to support the DLBA’s brand strategy through robust internal and external communications with an emphasis on multi-platform storytelling.

ESSENTIAL DUTIES

 The Communications & Public Relations Manager will be an adept writer, storyteller, and brand ambassador, responsible for creating diverse, compelling, cross-platform content. This role will support the Assistant Director in implementing the DLBA’s communication and media strategy through a broad range of written and multi-media deliverables. This individual is expected to possess strong written and oral communication skills, with a demonstrated ability to work proactively, balancing multiple priorities. The ability to build and maintain relationships with a wide array of people, media professionals, junior and senior staff, and both internal and external customers will also be key.  The Communications & Public Relations Manager will also support the Assistant Director of Public Relations & Strategic Initiatives in executing media and programmatic events, as well as identifying opportunities to improve brand image and storytelling.

RESPONSIBILITIES

• Draft and revise internal and external communications documents including reports, programmatic overviews, and web page content
• Generate DLBA news content for the organization’s website
• Develop internal communications to increase intra-office connection and support morale
  • Assist with social media management as needed
  • Liaise with media outlets on inquiries as a back-up to the Assistant Director as needed
  • Research prospective DLBA stories
  • Collaborate with DLBA program managers to craft effective, strategic marketing materials and events
  • Represent the DLBA at interagency and public meetings as directed

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in public relations, communications, media, creative writing, community development, or a related field
• At least 5+ years’ experience in a related role or field
• Ability to work under tight time pressures, prioritize workflow, problem solve and react quickly to changing business needs and demands, all in a fast-paced and high growth business environment
• Knowledge of social media platforms, strategy, and tools
• Outstanding verbal and written skills, as well as public speaking ability
• Ability to respond effectively to constituent inquiries or complaints both in writing and orally
• Demonstrated ability to collaborate effectively with staff
• Ability to interpret complex concepts covering the wide variety of programming performed by the DLBA
• Outstanding organizational abilities
• Must be a mission-driven individual with a sense of public service to the residents of the City of Detroit.
• The highest level of moral character, honesty, and integrity

Desirable Qualifications:

• Detroit resident or a Detroit background with a deep knowledge of community needs
• Familiar with Detroit government and communities
• Experience in journalism, social media, community development, real estate, or land use planning
• Experience with not-for-profit or governmental program design, management systems, fund development and community change strategies

GENERAL JOB SUMMARY

The Detroit Land Bank Authority (DLBA) is a public authority responsible for turning Detroit’s vacant, abandoned, and foreclosed property back to productive use.  Currently the DLBA manages an inventory of approximately 80,000 properties through various programs including Auction and Side Lot sales, community partnerships, and demolition, and has robust legal and financial management functions in place to support those efforts. The DLBA thrives on a culture of openness, trust, and integrity.  Ethical behavior is a staple of any successful organization, a team effort that involves the participation and support of every employee and everyone that interacts with us.  Our goal is to conduct business fairly, impartially, in an ethical manner and in complete compliance with the law. We promote a trustworthy and honest culture, and we will reinforce the vision of that standard throughout the organization.

The Detroit Land Bank Authority is seeking a Digital Content Specialist. This individual will report to the Assistant Director of Public Relations & Strategic Initiatives to support the DLBA’s brand strategy through social media and public relations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Digital Content Specialist will be an adept storyteller, responsible for creating and managing compelling content on the DLBA’s social media platforms, as well as researching and drafting internal and external communications. This role will provide opportunity to engage with the community, create a portfolio of social media and written work, and interact with communications and media professionals both within and outside Detroit government. This individual is expected to possess strong written and oral communication skills, with a demonstrated ability to work proactively, balancing multiple priorities. The ability to build and maintain relationships with a wide array of people, junior and senior staff, and both internal and external customers will also be key.  The Digital Content Specialist will also support the Assistant Director of Public Relations & Strategic Initiatives in identifying opportunities for community engagement and storytelling.

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in public relations, communications, media, creative writing, community development, or a related field
• Experience in a related role or field
• Ability to work under tight time pressures, prioritize workflow, problem solve and react quickly to changing business needs and demands, all in a fast-paced and high growth business environment
• Knowledge of social media platforms, strategy, and tools
• Outstanding verbal and written skills, as well as public speaking ability
• Ability to respond effectively to constituent inquiries or complaints both in writing and orally
• Demonstrated ability to collaborate effectively with staff
• Ability to interpret complex concepts covering the wide variety of programming performed by the DLBA
• Outstanding organizational abilities
• Must be a mission-driven individual with a sense of public service to the residents of the City of Detroit.
• The highest level of moral character, honesty, and integrity

Desirable Qualifications:

• Detroit resident or a Detroit background with a deep knowledge of community needs
• Familiar with Detroit government and communities
• Experience in journalism, social media, community development, real estate, or land use planning
• Experience with not-for-profit or governmental program design, management systems, fund development and community change strategies

GENERAL JOB SUMMARY

The Planning Research Analyst position draws a thorough knowledge of urban planning and housing policy to inform critical, topical spatial and numeric data analyses and routine data management functions.  The Planning Research Analyst will complete a variety of assignments that support the Detroit Land Bank Authority (DLBA)’s data analysis activities, and real estate development activities. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Extract, load, model, and reconcile large amounts of data across multiple system platforms and sources
• Ensure data integrity by performing data quality audits and analysis
• Evaluate the design, selection, implementation and support of database changes
• Monitor and analyze information and data systems and evaluate their performance
• Maintain databases with regular (weekly, monthly, quarterly) data updates
• Develop reports, including data visualizations, maps, graphs, and written narratives
• Conduct spatial analyses, create geographic information system (GIS) datasets, and create maps
• Review, interpret, summarize, and critique academic and professional planning literature
• Assess, critique, and review housing strategies and planning efforts used in other geographies and develop reports on their applicability to Detroit
• Identify and implement processes, data, and reporting improvements
• Provide technical oversight for integrating new technology or new initiatives into data standards and structures
• Provide reporting and technical assistance to staff within the department
• Review data to determine operational impacts and needed actions; evaluate programs, policies, and proposals; elevate issues, trends, areas for improvement
• and opportunities to management
• Assist Inventory Department leadership with the development of sales policies and the management of sales strategy pilots, and the evaluation of policy impact on Detroit communities
• Comply with all state, federal, and company guidelines, rules and regulations
• Provide administrative assistance to the management within the department
• Develop project plans, monitor project progress, and analyze overall project performance
• Perform other related duties as directed

QUALIFICATIONS (Knowledge, Skills, Abilities)

• A Bachelor’s Degree in Urban Planning, Urban Informatics, Geography, Public Administration, Public Policy, Business, or another relevant field, or equivalent demonstrated analytical and technical ability.  Master’s Degree strongly preferred.
• At least two years of experience in highly technical spatial and numeric data analysis in a professional or academic setting
• Demonstrated professional or academic experience with GIS
• Must have strong organizational, analytical, diagnostic, and problem-solving skills
• A strong system and data analysis background
• Knowledge of Salesforce database, preferred
• Strong written and oral communication skills are required.
• Ability to operate standard office equipment (e.g. a personal computer, wireless equipment, copier and fax)
• Proven track record of working in a highly dynamic and fast-paced environment
• Proficiency with the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), Adobe version 10 or greater.  Knowledge of SQL, statistics, R, and data visualization strongly preferred.

GENERAL JOB SUMMARY

The Land Reuse Project Manager I is responsible for the support of, and enhancements to, the organization’s vacant land programs.  The employee in this position is charged with deploying project management expertise in increasing responsiveness to inquiries and advancing new projects and pilots for Land Reuse Programs. The employee will work closely with departmental leadership to prepare properties to support broader initiatives.  The employee will also work closely with the Inventory Manager as it relates to overall program direction and resolution of issues. 

 ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage the DLBA vacant land pipeline, from property selection to sale, for new Land Reuse Programs.
• Support the preparation of vacant lots for sale through activities including, but not limited to, clearance of delinquent taxes, clearance of demolition liens, securing necessary approvals, preparing deal sheets, coordinating with City planning partners, correcting data errors, and other work. 
• Develop internal and external processes and build outs for new and existing Land Reuse Programs.
• Interface with other DLBA departments, as well as residents, external partners, and vendors, for the effective management of DLBA pipelines and response to inquiries.
• Monitor the progress of properties under preparation for sale to identify, triage, and resolve issues, working closely with the Inventory Manager and departmental leadership when necessary.
• Assess a high volume of properties for listing potential by taking into account a range of factors to make determinations.
• Assist with evaluating and measuring the effectiveness of programs/projects, identify areas for improvement, and make recommendations.
• Maintain up-to-date documentation related program activities
• Manage projects pertaining the DLBA’s property inventory.
• Effectively translate overarching guidelines and directives into per-property action.
• Prepare internal and external reports related to property and pipeline statuses.
• Accurately maintain, track, and update high volumes of data related to the DLBA’s property inventory and sales pipelines.
• Perform other duties as assigned by the Inventory Manager.

 QUALIFICATIONS (Knowledge, Skills, Abilities)

• Bachelor’s degree in urban planning, community development, public administration, business administration or a related field, or equivalent experience.
• At least two (2) years of experience in urban planning, community and economic development, real estate, project management, public administration or other related professions.
• Real estate background and/or familiarity with zoning codes, a plus.
• Strong ability to multi-task, prioritize multiple projects simultaneously and work under tight deadlines.
• Ability to maintain a close attention to detail while working at high volumes.
• Strong verbal and written communication and presentation skills.
• Ability to understand and carry out the terms and conditions of contractual agreements.
• Ability to maintain records and prepare reports and correspondence related to the work.
• A self-starter with the ability to handle multiple projects at any given time.
• In-depth knowledge of Detroit communities and respect for diverse cultures/lifestyles. Proficient in MS Office Suite of products (Word, Excel, PowerPoint, Access, Outlook).
• Familiarity with Salesforce software, a plus.
• Possession of valid Michigan driver’s license
• Ability to travel to multiple sites throughout Detroit using personal vehicle

GENERAL JOB SUMMARY

The Data Solutions Administrator I is responsible for the overall administration of the Salesforce application and ensuring that department program/business requirements are met through configuration, manipulation, documentation, and training.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage day-to-day user administration, security settings, and permissions in the DLBA’s Salesforce platform
• Administer daily configuration and manipulation of objects, fields, and page layouts
• Assist in the creation of complex workflow rules, data validation, and triggers
• Coordinate short and long-term strategies with the Assistant Director (AD) for training protocols/best practices, including planning, documenting, and implementing training of end-users
• Document business workflows and changes to system produce training materials, train end-users and resolve problems
• Audit and document existing systems and workflows by liaising with cross departmental teams; analyze department applications, programming, and operations; coordinate with AD and make recommendations
• Organize and track user licenses for Salesforce and any related software
• Prepare and regularly review reports that assist in identifying interdepartmental conflicts; communicate irregularities to supervisor
• Maintain data integrity throughout DLBA inventory and programs
• Install revised or new systems by proposing specifications and flowcharts; recommending optimum access techniques; coordinating installation requirements
• Liaise with other City Agencies and external partners as needed
• Identify workflow efficiencies through automation, integration, and customization
• Perform additional related duties as assigned by department Manager or Director

• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations when balancing alternatives against business and financial constraints
• Ability to understand business requirements and convert them into solution designs
• Effective verbal and written communication skills
• Ability to develop and maintain working relationships and communicate effectively with all levels of staff
• Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities
• Must maintain professional knowledge and relationships with the Salesforce ecosystem
• Must be organized and analytical, adept at working in a team environment
• Must be able to design and implement a project schedule and able to handle multiple priorities in a fast moving environment
• Proficiency with the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook) and
• Adobe version 10 or greater
• Must be a mission-driven individual with high personal integrity and a strong sense of public service to the residents of the City of Detroit
• Detroit Residency, preferred

EDUCATION/EXPERIENCE

• Bachelor’s Degree in Computer Science, Software Engineering, Management Information Systems, or Urban Planning/Public Policy (with a focus on data manipulation) or related field
• At least one (1) year of experience with data manipulation
• Experience with enterprise integration tools and extract, transformation and load (ETL) tools
• Experience with process review and improvements
• Experience with Salesforce (or other relevant system) configuration and custom development strongly preferred

SPECIAL REQUIREMENTS, LICENSES, AND CERTIFICATIONS

• SFDC Certifications: Salesforce Certified Administrator or higher, preferred